The Vendor Complaint Process (VCP) is a method to address vendor complaints and concerns with the goal of improving the GNWT procurement process. It is an integral part of a fair and open government procurement policy. The VCP provides vendors with access to a fair and timely process to deal with their complaints and provides the GNWT with a formal method to handle complaints in an organized and consistent manner that identifies areas for improvement through thorough analysis.

For more information, please review the Vendor Complaint Process.

Step 1. Vendor Enquiry Escalation Form
Step 2. Vendor Notice of Protest Form
Step 3. Vendor Formal Complaint Form 

Vendor Request for Independent Review Form