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Documents related to information communications technology
A template for tracking the changes to a project
Change Log Template (docx/41.35 KB)
A worksheet for estimating the change impact of a technology-enabled project
Change Impact Assessment Template (docx/49.15 KB)
A template for planning for recovering an information system from a disaster scenario, including who to contact, steps to follow, etc...
System Disaster Recovery Plan Template (docx/72.61 KB)
A template for an internal system operations manual
Operations Manual Template (docx/57.57 KB)
A template for establishing a service level agreement (SLA) with an outsourced support provider
Outsourced Support Service Level Agreement Template (docx/72.96 KB)
A template for establishing an internal service level agreement (SLA)
Internal Service Level Agreement Template (docx/59.65 KB)
A template for an implementation report, documenting the implementation of an information system
Implementation Report Template (docx/60.26 KB)
A checklist for deploying new systems to operations. Covers internal and corporate processes.
Operations Readiness Checklist (docx/44.64 KB)
Privacy Impact Assessment Template - Screening Tool (docx/26.6 KB)
Privacy Impact Assessment Template - Module 2 (docx/628.95 KB)
