Invoices & Payments

Accounts Payable invoices are received from vendors for goods or services provided to GNWT Departments and the NWT Housing Corporation.

GNWT Departments and the NWT Housing Corporation are responsible for the costs of goods and services they acquire.  Financial Shared Services (FSS) is responsible for processing these invoices and issue payments.

What information to include on your invoice

How to submit your invoice to the GNWT

How to receive Direct Deposit payments

About the payment receipt notification

About Billing invoices

How to submit payment to the GNWT

What information to include on your invoice: 

  1. FSS as the first point of contract to forward your invoice(s) for payment
  2. A formal invoice from an accounting system or receipt book that includes a unique invoice or reference number
  3. Company’s legal name and remitting address ( payment will not be remitted to an individual when the invoice clearly identifies a company name)
  4. A clear description of what you’re charging for and supporting backup, if necessary
  5. The date goods or services were provided (supply date)
  6. The date of the invoice
  7. The name of the department who will be responsible for the cost for the goods or service
  8. A Purchase Order (PO), Service Contract (SC), Construction Contract (CT), Air Charter (AC), Local Contract Authority (LCA) or Work Order (WO) number

How to submit your invoice:

Important: Suppliers of goods and services (Vendors) are asked to choose only one of the following options for sending in their invoices.

  1. Email - Vendors are encouraged to email their invoices. Do not mail or drop off a paper invoice in addition to emailing. This duplication will result in delayed payments.
  2. Drop off - If a paper copy is mailed or dropped off, the paper copy will be processed.​
    • You can mail or drop off your invoice to the appropriate Financial Shared Service centre: 
      • Click here for Financial Shared Services centres.

How to receive Direct Deposit payments:

  • Fill out a Direct Deposit form and provide financial institution (banking) information.
  • Provide your email address to receive notification of payment (direct deposits only).

About the payment receipt notification:

  • Once you have been set up for Direct Deposit, you will begin receiving your payments directly into your bank account.
  • If you have provided your email address, you will receive an email notification indicating the payment details.
  • If you are not sure about your payment, we recommend the following before contacting the FSS office:
    • Check your bank account to verify the funds have been deposited.
    • Has there been any recent change to your banking information? If yes, did you provide us with the updated information?
  • If you believe you did not receive an email notification, we recommend the following:
    • Check your “junk’ email box.
    • Check that the email provided to the GNWT is the correct one.

About Billing invoices:

Billing invoices are invoices sent to customers to collect monies owed to the GNWT Departments and the NWT Housing Corporation. 

GNWT Departments and the NWT Housing Corporation are responsible for providing FSS with the information for a Billing request as well as any additional documentation.  FSS is responsible for processing these invoices, receive and deposit payments on behalf of the GNWT Departments and the NWT Housing Corporation.

How to submit payment to the GNWT:

Payment can be paid by money order, cheque or Electronic Funds Transfer (EFT)

If you bank online, you can setup the GNWT as a payee through your bank. Consult your online banking to set up the GNWT as a payee.