Insurance Licensing & Regulation

The Office of the Superintendent of Insurance (“OSI”) supervises and regulates the business of insurance in the Northwest Territories and enforces the Insurance Act. This includes both life and health, and property and casualty insurance in the Northwest Territories.

Any person who carries on the business of an insurance company, agent, adjuster, or salesperson in the Northwest Territories, whether or not that person is resident of the Territory, must have a valid license issued under the Insurance Act of the Northwest Territories. This applies to all insurance business, whether it is done in person, in writing, over the telephone or online.

As of September 12, 2017, the Superintendent of Insurance ceased issuing licences for a one year period; all licences are now being issued for a two year period. Refunds are available for second year if required.

Insurance Regulation resources

Contact Information

Licensing & Compliance
Tamara Schaefer
(T) 867.767.9177, ext. 15252


Superintendent of Insurance
Louise Lavoie
(T) 867.767.9171, ext. 15080
(TF) 800.661.0820
(F) 867.920.6133


Arthur Laing Building, 3rd floor
5003-49th Street
Yellowknife, NT X1A 1P5

General Post:

P.O. Box 1320 (LAI-3)
5003-49th Street
Yellowknife, NT X1A 2L9