Financial Shared Services FAQ

For the Public:

  1. If I have a question about an existing invoice or payment, what should I do?
    1. For all existing transactions in progress, Department Program Managers, vendors, or customers should call, e-mail, or drop in to the Financial Shared Services centre in the appropriate Region. An FSS Finance Manager will be happy to assist. Click here for contact information. 

For GNWT and NWT Housing Corporation employees:

  1. If I want to set up a new account, create a new voucher, or a new request for billing, what should I do?
    1. For any new business transactions please email Financial_SharedServices@gov.nt.ca or drop in to the Financial Shared Services centre in the appropriate Region.