Program Review Office Handbook

The Program Review Office (PRO) has developed a handbook of tools and resources to assist GNWT staff as they undertake program evaluation within their Departments, or enlist the help of contracted evaluators.

The PRO Handbook is divided into 5 sections.

Learn more about the Program Review Office in Section 1, which provides an overview of internal Program Review Office process and planning activities.

Sections 2 through 5 cover all aspects of program evaluation.

Program Review Office staff is available should you have questions on the handbook material.

Contact info here

Program Review Office HandbookTable of Contents

Introduction

1

Section 1 Program Review Office - Process and Planning

2

   PRO Annual Work Plan Process Backgrounder

3

   PRO Process Diagram

11

   Operating Procedures Steps 1-4

12

   Operational Supports

16

   Generic Schedule for Program Reviews

18

   Generic Timeline for Reviews (GANTT)

19

Section 2 Manuals and Guides

21

   Guide to Evaluation Frameworks

22

   Program Design and Planning Manual

(APPENDIX A)

   Program Monitoring and Evaluation Manual

(APPENDIX B)

Section 3 Workbooks and Supports

29

   Forms and Approaches

30

   Links to Evaluation Resources

34

   Evaluation Terminology

36

   Program Design and Planning Workbook

(APPENDIX C)

   Program Monitoring and Evaluation Workbook

(APPENDIX D)

Section 4 Methods and Tools

51

   Choosing Method and Tools

52

   Methods and Tools

53

Section 5 Quality Assurance

115

   Checklist for Program Evaluators

116

   Elements of a Good Program Evaluation

119

   Guidelines for Ethical Conduct

122

   Survey Research Tips

123

   Threats to Survey Research

145